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How earthbetz Handles Your Personal Data

This Privacy Policy explains exactly what personal data earthbetz collects from you, why we collect it, and how we keep it secure across every interaction on our platform.

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What Data We Collect and Why

earthbetz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you provide — your name, email address, phone number, and payment identifiers such as your UPI handle or Paytm-linked mobile number. We use this data to process your deposits and withdrawals, verify your identity in

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line with applicable law, and maintain the security of your account. We do not sell your personal data to third parties. Any sharing that does occur — for example, with PhonePe or Paytm to process a transaction — is strictly limited to what is necessary for
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that transaction to clear. Your eligibility to use our platform depends on local law and is available where local law permits. We retain your data only as long as your account is active or as required by applicable regulations, after which it is securely deleted.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold about you, our privacy support team is ready to help through multiple channels.

Email Privacy Team Send your data access, correction or deletion request directly to our privacy inbox. We acknowledge every email within 24 hours and aim to resolve requests in full within 72 hours.

Live Chat Support Start a live chat session from any page on the site. Our agents can log your privacy request in real time and escalate it to our data team immediately, so nothing gets lost in a queue.

In-Account Help Centre Log in, head to your account settings and open the Help Centre tab. From there you can submit a formal privacy request with your account details pre-filled, which speeds up our verification step.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data handling practices are built around keeping your personal information accurate, secure, and accessible only to the right people.

Encrypted Account Storage

Every password and payment identifier linked to your account is hashed and encrypted at rest. We use industry-standard AES-256 encryption so that even internal access to raw database records cannot expose your credentials in readable form.

Cookie Usage and Consent

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can opt out of analytics cookies at any time through the cookie settings panel at the bottom of every page on our site.

Payment Data Isolation

Your UPI, Paytm or PhonePe transaction data is processed through PCI-DSS-compliant payment rails and is never stored on our primary servers. We hold only a masked reference ID so we can match a withdrawal to your account without retaining full payment details.

Data Retention Schedule

We keep your personal data for as long as your account remains active. If you close your account, we retain only what applicable law requires us to keep for audit purposes, and we delete the rest on a rolling 30-day cycle after closure.

Access Request Process

You have the right to request a copy of all personal data we hold about you. Submit a request via live chat or email and we will deliver a structured export to your registered email address within five working days.

Third-Party Sharing Limits

We share your data with third parties only when it is strictly necessary — for example, passing your UPI handle to our payment processor to complete a withdrawal. We do not share data for advertising or profiling purposes.

Your Privacy Policy Questions, Clarified

We have put together the questions we hear most often about how earthbetz handles personal data. If your question is not covered here, contact our privacy team directly via live chat or email and we will respond within 72 hours.

We collect your name, email address, phone number and the payment identifiers you use — such as your UPI handle or Paytm-linked number. We collect only what is needed to verify your identity and process your transactions.

Your UPI and Paytm details are processed through PCI-DSS-compliant payment rails. We store only a masked reference ID on our servers, not your full payment credentials, so your financial details cannot be exposed even if our database were accessed without authorisation.

Yes. Submit a data access request via live chat or to our privacy email address. We will verify your identity against your registered account and deliver a structured export of your data to your registered email within five working days.

Contact our privacy team through live chat or email with your account details and a deletion request. We will process the request and delete all data not required under applicable law within 30 days of your account closure date.

We share your data only when strictly necessary to complete a transaction — for example, passing a UPI reference to our payment processor. We do not share, sell or rent your data for advertising, marketing or profiling purposes under any circumstances.

We use session cookies to maintain your login and analytics cookies to understand page usage patterns. You can opt out of analytics cookies at any time using the cookie settings panel at the bottom of every page on our site.

Reach our privacy team via live chat, email or the in-account Help Centre. We acknowledge every complaint within 24 hours and aim to resolve it fully within 72 hours, providing a written summary of the steps we took.

How earthbetz Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Data

Encrypted Account Storage

Cookie Usage and Consent

Payment Data Isolation

Data Retention Schedule

Access Request Process

Third-Party Sharing Limits

Your Privacy Policy Questions, Clarified

01 What personal data does earthbetz collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data earthbetz holds about me?

04 How do I ask earthbetz to delete my personal data?

05 Does earthbetz share my personal data with third parties?

06 How does earthbetz use cookies and can I opt out?

07 Who can I contact if I believe my privacy rights have been breached?

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