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Your Rights and Our Commitments at earthbetz

At earthbetz, the legal framework governing your account is built to be transparent and straightforward — covering how we store your data, how we handle disputes, and what…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Clause

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How Our Legal Terms Apply to Your Account

earthbetz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

earthbetz operates under the jurisdiction stated in our licence documentation, and access to our platform is available where local law permits in India. Our terms of use govern all interactions with the site, including account creation, deposits via UPI, Paytm, or PhonePe, and withdrawal requests. These

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terms are binding from the moment you complete registration. Any amendment to our legal terms will be communicated to you by email or via an in-platform notification at least seven days before the change takes effect. Continued use of your account after that notice period constitutes
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acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before the change comes into force. Our privacy policy and cookie policy operate as separate but complementary documents and should be read alongside these core
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terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have questions about our terms, want to raise a dispute, or need to exercise your data rights, our support and compliance channels are available around the clock.

Email Support Send your legal query, data request, or account dispute to our compliance email. We acknowledge receipt within 24 hours and provide a substantive response within 48 hours on business days.

Live Chat Open the live chat window in your account dashboard to speak with a support agent. For complex legal matters the agent will escalate your case to our compliance desk and confirm the reference number with you.

Postal Address For formal legal correspondence, write to our registered office address listed at the foot of the terms page. Include your account username and a clear description of the matter so we can route your letter promptly.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security at earthbetz

We handle your personal data in line with applicable data protection law and store it on encrypted servers.

Data Storage and Encryption

All personal data you share with us — name, address, payment details — is encrypted at rest and in transit using industry-standard TLS. We do not sell your data to third parties for marketing purposes under any circumstances.

Cookie Management

Our site uses strictly necessary, functional, and analytics cookies. You can accept or decline non-essential cookies from the cookie banner. Declining analytics cookies does not affect your ability to log in, deposit via UPI, or withdraw funds.

Account Security Practices

Two-factor authentication is available for all accounts and strongly encouraged. We monitor login activity for unusual patterns and will lock an account and notify you by email if we detect access from an unrecognised device or location.

Data Retention Policy

We retain your account data for the period required by the applicable regulatory framework. Once that period expires and your account is closed, we delete or anonymise your personal records. You can request a copy of your data at any time.

Right to Access and Correction

You have the right to request a full copy of the personal data we hold on you, and to ask us to correct any inaccuracy. Submit a request via the compliance email and we will respond within 30 days as required by applicable law.

Dispute and Complaint Process

If you believe your account has been handled incorrectly, raise a formal complaint through live chat or email. We log every complaint, assign a reference number, and provide a written outcome within 14 days of receiving the full details.

Common Questions About Our Terms and Your Rights

Below we answer the questions we hear most often about our legal terms, data practices, and account conditions. If your question is not covered here, our compliance team is reachable through the channels listed above.

Our licence and jurisdiction details are stated in full at the foot of our terms-of-use document. Access to the platform is available where local law permits in India, and the governing law clause in those terms specifies which courts have authority over disputes.

Yes. Email our compliance team with your account username and a data-subject access request. We will compile and send you a full copy of your personal data within 30 days, in line with the applicable data protection framework.

We retain account records for the period mandated by the regulatory framework under which we operate. After that retention period ends we delete or anonymise your data. The exact duration is set out in our privacy policy document.

Yes. We will send a notification to your registered email address and post an alert in your account dashboard at least seven days before any material change takes effect, giving you time to review or close your account if you disagree.

We use strictly necessary, functional, and analytics cookies. You can decline non-essential cookies from the cookie banner or adjust preferences in the cookie settings panel. Turning off analytics cookies does not affect deposits, withdrawals, or login via UPI or Paytm.

Contact us via live chat or our compliance email with your account username and a clear description of the matter. We log every complaint, issue a reference number immediately, and deliver a written decision within 14 days of receiving complete details.

Payment data is encrypted in transit and at rest using TLS encryption. We do not store your full UPI ID or PhonePe credentials on our servers after a transaction completes; only anonymised transaction references are kept for audit and dispute purposes.

Your Rights and Our Commitments at earthbetz

Reach Our Legal and Compliance Team

Data Handling, Cookies, and Account Security at earthbetz

Data Storage and Encryption

Cookie Management

Account Security Practices

Data Retention Policy

Right to Access and Correction

Dispute and Complaint Process

Common Questions About Our Terms and Your Rights

01 Where is earthbetz licensed and under which jurisdiction do these terms apply?

02 Can I request a copy of all personal data earthbetz holds about me?

03 How long does earthbetz keep my account data after I close my account?

04 Will I be notified if earthbetz updates its terms of use?

05 What cookies does earthbetz use, and can I turn them off?

06 How do I raise a formal complaint about my account or a decision made by earthbetz?

07 Is my payment data — including UPI and PhonePe transactions — stored securely?

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